Lisa

We've been a customer of Town and Country Pest Solutions for a year now. We moved into our house just over a year ago and the house had some unwanted pests. Town and Country has come out each time we needed them to take care of the pests. They have always exceeded our expectations in their customer service, both over the phone for scheduling as well as the technicians that have come out to our house. More companies need to be like them. Even more recently, we had a beyond the call of duty come up. We had some yellow jackets that we had noticed in our family room this past Sunday (day before Labor Day). Upon further investigation, we noticed that the window inside our family room the yellow jackets were flying to had numerous and very active yellow jackets flying outside that window. When we went outside, we noticed that the yellow jackets were entering inside our house through a hole in our caulking and had set up a nest inside our family room wall. Not wanting us or our kids to get stung, I called Town and Country. I knew they might not be open until Tuesday, the day after Labor Day, which was the case. So I emailed them to get them sprayed after they reopened. To my surprise, I received an email back shortly afterwards on Sunday and so our situation didn't get worse, they came out that afternoon and sprayed the nest. This was beyond the call of duty excellent customer service. I can't thank you enough for taking care of our issue. I'm absolutely sure it would have gotten worse if another few days went by. I didn't want to spray the nest myself in concern that the yellow jackets would find another exit (into my house like a few of them found). I can't recommend this pest company enough and have been very pleased with their service! I don't hesitate to mention and recommend them to friends and family. If you're on the fence about which pest company to go with...look no further. This is one very happy customer. Thank you and keep up the great work!

Dave was great. Very friendly and knowledgeable. I hope he does all our treatments.

David was very professional and friendly. Every contact with your company has been very positive.

Technician was very thorough and helpful.

Very polite and solved the problem. It wasn’t an animal it was the wind. The young man was so nice about it... I felt so silly but he said I wasn’t the first to call with a strange noise in the attic. Great family company.

Have had you treat our house several times as a protection against ants and bees. Great service every time. All your staff are friendly and knowledgeable. Thank you.