Rochester: (585) 426-5024 | Buffalo: (716) 249-6769 | Syracuse: (315) 214-7069

Coronavirus: Message to Our Customers

    Coronavirus: Message to Our Customers
    Dear Clients and Friends:
    Thank you for entrusting Town and Country Pest Solutions inc. with the health and wellbeing of your Home and Business. As we work together as a community and nation to better understand and mitigate the spread of the novel Coronavirus, we are all being asked to adhere to new guidelines and to do our best to practice social distancing.
    Please know that as protectors of public health, food, and property, we take our role in safeguarding your quality of life very seriously. Pest control professionals are responsible for protecting against rodents, insects, arachnids and other animals that can damage property and threaten people’s health through the spread of disease and bacteria, in addition to inflicting painful bites and stings. Our critical services extend into people’s homes and businesses, as well as major commercial operations such as healthcare facilities, food processing facilities and more.
    We strongly encourage everyone to follow the advice set forth by the U.S. Centers for Disease Control and Prevention (CDC) and our government leaders. As an organization, we are taking additional measures to ensure we provide the best level of protection for both our customers and our employees. For more information on the steps we’re taking, please see the CDC’s guidance for businesses that can be found on their site.
    This letter also serves to inform you that as of Friday 3/20/2020, Town and Country Pest Solutions inc will be operating on as normal and as an “essential business” according to the State of NY. We will always continue to function according to all State and Federal orders as they continue to change. The office staff was easily transitioned to work from home without disruption. They will continue to answer phones, emails, text messages as normal and schedule appointments. All techs always have proper PPE, because in the pest business we needed it to apply treatments safely anyways. We also are going above normal safety recommendations for the protection of our customers and our technicians.
    If you have questions about your routine service or are experiencing a pest control problem please contact us at 585-426-5024, We will do our best to provide you with the level of service and satisfaction you’ve come to expect.
    Thank you again for your continued trust and we pray for continued safety, health and peace during this difficult and unprecedented time. We will all get through this together.
    President and Manager of Operations
    Caleb Fabry


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