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Rochester: (585) 426-5024 | Buffalo: (716) 249-6769 | Syracuse: (315) 214-7069

Hollie

    Hollie
    Hollie headshot for Bio

    Special Projects Manager

    I stumbled into the pest control industry in 2004 when my now-husband, Caleb, and I started dating. Through the years I have done so many different jobs and to this day it is always fun trying to come up with my job title. I spent a few years out of the office while our 4 children were young, but when the youngest started school last year, I came back.

    I currently specialize in remembering everyone’s coffee or lunch order, ordering new company merch, decorating the office, cleaning toilets, and planning the next event. I love working with everyone on the Town and Country team – it truly feels like our family.

    In the family business work never really stops, but on the off days I enjoy catching the latest shows on HGTV and attempting some DIYs, long walks down the aisles at Target, volunteering at our church, and spending time with my family.

    • This is my second time using Town & Country and the technicians are always respectful, knowledgeable and thorough. The price is right and the guarantee is great!
      Shirley Knight-CromerRochester, NY
    • We've been a customer of Town and Country Pest Solutions for a year now. We moved into our house just over a year ago and the house had some unwanted pests. Town and Country has come out each time we needed them to take care of the pests. They have always exceeded our expectations in their customer service, both over the phone for scheduling as well as the technicians that have come out to our house. More companies need to be like them. Even more recently, we had a beyond the call of duty come up. We had some yellow jackets that we had noticed in our family room this past Sunday (day before Labor Day). Upon further investigation, we noticed that the window inside our family room the yellow jackets were flying to had numerous and very active yellow jackets flying outside that window. When we went outside, we noticed that the yellow jackets were entering inside our house through a hole in our caulking and had set up a nest inside our family room wall. Not wanting us or our kids to get stung, I called Town and Country. I knew they might not be open until Tuesday, the day after Labor Day, which was the case. So I emailed them to get them sprayed after they reopened. To my surprise, I received an email back shortly afterwards on Sunday and so our situation didn't get worse, they came out that afternoon and sprayed the nest. This was beyond the call of duty excellent customer service. I can't thank you enough for taking care of our issue. I'm absolutely sure it would have gotten worse if another few days went by. I didn't want to spray the nest myself in concern that the yellow jackets would find another exit (into my house like a few of them found). I can't recommend this pest company enough and have been very pleased with their service! I don't hesitate to mention and recommend them to friends and family. If you're on the fence about which pest company to go with...look no further. This is one very happy customer. Thank you and keep up the great work!
      Google
    • Thanks for showing me where the openings are so that I can close them.
      Luanne HughesPittsford, NY
    • He was very helpful in educating myself and our resident about the problem at hand and how to remove it. Thank you.
      Westbrooke Commons / Cabot GroupRochester, NY
    • Great communication! Answered all of our questions and explained what was done.
      Christopher WolfeRochester, NY
    • Thankful that we could reschedule quickly and were not charged for the tenants forgetting to be there.
      Naomi NewcombRochester, NY

    Contact Town & Country for a quote today!

    ⚡️Text us to chat, this is for all service areas! ⚡️
    585-426-5024

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