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Rochester: (585) 426-5024 | Buffalo: (716) 249-6769 | Syracuse: (315) 214-7069

Kelly

    Kelly

    Residential Customer Service Advisor

    Town and Country Pest Solutions is like no other. Since day one everyone has been amazing. When I think of Town and Country Pest Solutions, the word family comes to mind. Our customers are very lucky to have a company who really does care and go above and beyond in everything they do.

    Faith, Family, Friends and Dogs describes me in a nutshell. I’m happily married and I’m Dog Mom to my micro Goldendoodle Sophie. ❤️🐾 I am also blessed to be my Dad’s Caregiver. 😊 I enjoy gardening, listening to all kinds of music, reading books, baking, playing Mario games on my Nintendo Switch, puzzles, board games and the beach.

    I love helping others so being a Customer Service Rep at Town and Country Pest Solutions is a perfect fit for me.

    • We've been a customer of Town and Country Pest Solutions for a year now. We moved into our house just over a year ago and the house had some unwanted pests. Town and Country has come out each time we needed them to take care of the pests. They have always exceeded our expectations in their customer service, both over the phone for scheduling as well as the technicians that have come out to our house. More companies need to be like them. Even more recently, we had a beyond the call of duty come up. We had some yellow jackets that we had noticed in our family room this past Sunday (day before Labor Day). Upon further investigation, we noticed that the window inside our family room the yellow jackets were flying to had numerous and very active yellow jackets flying outside that window. When we went outside, we noticed that the yellow jackets were entering inside our house through a hole in our caulking and had set up a nest inside our family room wall. Not wanting us or our kids to get stung, I called Town and Country. I knew they might not be open until Tuesday, the day after Labor Day, which was the case. So I emailed them to get them sprayed after they reopened. To my surprise, I received an email back shortly afterwards on Sunday and so our situation didn't get worse, they came out that afternoon and sprayed the nest. This was beyond the call of duty excellent customer service. I can't thank you enough for taking care of our issue. I'm absolutely sure it would have gotten worse if another few days went by. I didn't want to spray the nest myself in concern that the yellow jackets would find another exit (into my house like a few of them found). I can't recommend this pest company enough and have been very pleased with their service! I don't hesitate to mention and recommend them to friends and family. If you're on the fence about which pest company to go with...look no further. This is one very happy customer. Thank you and keep up the great work!
      Google
    • Great Job! Thanks for your service.
      Kenrick/Villas at ChurchvilleChurchville, NY
    • Great experience - great company! We have been utilizing Town and County for a few years for our pest control. Resolved our pest problems the same day we called. Highly informative and knowledgeable staff, as well as very professional and ethical. Would highly recommend this company!
      Google
    • Manny was great!
      Dan LynchRochester, NY
    • Jordan was informative and knowledgeable. I needed a permanent fix and that would involve a roofer but if that squirrel returns after the fix I'll be calling you.
      Daniel KolbRochester, NY
    • knowledgeable, polite, friendly and on time. I am glad I found a locally owned company for our pest control needs.
      Google

    Contact Town & Country for a quote today!

    ⚡️Text us to chat, this is for all service areas! ⚡️
    585-426-5024

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