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Rochester: (585) 426-5024 | Buffalo: (716) 249-6769 | Syracuse: (315) 214-7069

Jasmine

    Jasmine

    Residential Customer Service Advisor

    Working for Town & Country has been a breath of fresh air. The level of care for the customers and employees is unmatched and I’m proud to work for a company where everyone feels valued. Outside of work I like to read and listen to podcasts. I also enjoy trying different restaurants in the area and spending time with family and friends.

    • Using Town & Country for over 10 months now. Originally for an ant problem in our new to us home when we moved in. We got the 1 year warranty package and it's been worth it! Definitely will renew our contract with them!
      Brenda SteinmetzHilton, NY
    • Town & Country provided excellent, fast and professional service. They were also more affordable than their national chain competitor. We'd definitely use them again, but it looks like we won't have to. They did a great job!
      Google
    • This was the first time I used Town & Country. I went for the full package with one year guarantee. They came right out, completed an in depth survey and took care of my problems.
      Richard DicksonWebster, NY
    • I have been using them for many years and wouldn't consider changing or using anybody else. They are terrific to work with and always get the job done! Simply the best in the business!!!
      Crofton Associates Woodcreek HOAPittsford, NY
    • Great job. Answered all questions. Very professional.
      Gary NagyFairport, NY
    • We've been a customer of Town and Country Pest Solutions for a year now. We moved into our house just over a year ago and the house had some unwanted pests. Town and Country has come out each time we needed them to take care of the pests. They have always exceeded our expectations in their customer service, both over the phone for scheduling as well as the technicians that have come out to our house. More companies need to be like them. Even more recently, we had a beyond the call of duty come up. We had some yellow jackets that we had noticed in our family room this past Sunday (day before Labor Day). Upon further investigation, we noticed that the window inside our family room the yellow jackets were flying to had numerous and very active yellow jackets flying outside that window. When we went outside, we noticed that the yellow jackets were entering inside our house through a hole in our caulking and had set up a nest inside our family room wall. Not wanting us or our kids to get stung, I called Town and Country. I knew they might not be open until Tuesday, the day after Labor Day, which was the case. So I emailed them to get them sprayed after they reopened. To my surprise, I received an email back shortly afterwards on Sunday and so our situation didn't get worse, they came out that afternoon and sprayed the nest. This was beyond the call of duty excellent customer service. I can't thank you enough for taking care of our issue. I'm absolutely sure it would have gotten worse if another few days went by. I didn't want to spray the nest myself in concern that the yellow jackets would find another exit (into my house like a few of them found). I can't recommend this pest company enough and have been very pleased with their service! I don't hesitate to mention and recommend them to friends and family. If you're on the fence about which pest company to go with...look no further. This is one very happy customer. Thank you and keep up the great work!
      Google

    Contact Town & Country for a quote today!

    ⚡️Text us to chat, this is for all service areas! ⚡️
    585-426-5024

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