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Rochester: (585) 426-5024 | Buffalo: (716) 249-6769 | Syracuse: (315) 214-7069

Ali

    Ali

    Commercial Accounts Coordinator

    I started working at Town & County in February 2017. I really enjoy coming to work here everyday because of the family-like atmosphere. Outside of work I enjoy spending time with my fiancé, baking and shopping.

    • Have used them multiple times for my home and rental property and they are simply the best! Great customer service and excellent results!
      Google
    • He gave a lot of great information about how the wasps move around and how to remove it after the week was up. I had a huge wasp nest underneath the corner of my deck with 200-300 wasps in it. I found out about it after it stung my puppy and made an outdoor picnic move inside. Mike came and took care of it for me. I called in the morning and they came out the same afternoon! They sprayed to make sure the treatment was effective. He provided instructions on accurate next removal a week later. He informed me that we needed to leave the nest for a week to make sure all of the wasps that move in and out of the nest through out the days would be affected. He gave a lot of great information about how the wasps move around and how to remove it after the week was up.
      Patricia Jeffers
    • He was very approachable and informative. Pavel was patient with all my questions and I didn't feel rushed. Very professional. I would ask for him again.
      Linda ThomsenPittsford, NY
    • We've been a customer of Town and Country Pest Solutions for a year now. We moved into our house just over a year ago and the house had some unwanted pests. Town and Country has come out each time we needed them to take care of the pests. They have always exceeded our expectations in their customer service, both over the phone for scheduling as well as the technicians that have come out to our house. More companies need to be like them. Even more recently, we had a beyond the call of duty come up. We had some yellow jackets that we had noticed in our family room this past Sunday (day before Labor Day). Upon further investigation, we noticed that the window inside our family room the yellow jackets were flying to had numerous and very active yellow jackets flying outside that window. When we went outside, we noticed that the yellow jackets were entering inside our house through a hole in our caulking and had set up a nest inside our family room wall. Not wanting us or our kids to get stung, I called Town and Country. I knew they might not be open until Tuesday, the day after Labor Day, which was the case. So I emailed them to get them sprayed after they reopened. To my surprise, I received an email back shortly afterwards on Sunday and so our situation didn't get worse, they came out that afternoon and sprayed the nest. This was beyond the call of duty excellent customer service. I can't thank you enough for taking care of our issue. I'm absolutely sure it would have gotten worse if another few days went by. I didn't want to spray the nest myself in concern that the yellow jackets would find another exit (into my house like a few of them found). I can't recommend this pest company enough and have been very pleased with their service! I don't hesitate to mention and recommend them to friends and family. If you're on the fence about which pest company to go with...look no further. This is one very happy customer. Thank you and keep up the great work!
      Google
    • Technician was prompt and did well.
      Glori LovallRochester, NY
    • He was fantastic! So down to earth understanding and reassuring while I was completely freaked out. It was wonderful to have good news of no bugs but he was reassuring and informative regardless of the outcome.
      Renee MinardoWebster, NY

    Contact Town & Country for a quote today!

    ⚡️Text us to chat, this is for all service areas! ⚡️
    585-426-5024

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