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Rochester: (585) 426-5024 | Buffalo: (716) 249-6769 | Syracuse: (315) 214-7069

Jasmine

    Jasmine

    Residential Customer Service Advisor

    Working for Town & Country has been a breath of fresh air. The level of care for the customers and employees is unmatched and I’m proud to work for a company where everyone feels valued. Outside of work I like to read and listen to podcasts. I also enjoy trying different restaurants in the area and spending time with family and friends.

    • Great job. Answered all questions. Very professional.
      Gary NagyFairport, NY
    • The experience started well when I first made phone contact with Town & Country. The aide who answered the phone was very knowledgeable and was able to set up appointment convenient for me. The two technicians who arrived (on time) were knowledgeable and well trained. They took the time to explain exactly what they were going to do to deal with the insect infestation in my rental unit. The non-toxic, all natural treatment proved effective, and there has been no recurrence in the four and a half months as the work was done. I was well satisfied and will continue to use Town & Country for any future problems.
      Michael Grenier
    • You do a great job. i wish renewal of the 1 year plan were more automatic.
      Susan EdelmanRochester, NY
    • We've been a customer of Town and Country Pest Solutions for a year now. We moved into our house just over a year ago and the house had some unwanted pests. Town and Country has come out each time we needed them to take care of the pests. They have always exceeded our expectations in their customer service, both over the phone for scheduling as well as the technicians that have come out to our house. More companies need to be like them. Even more recently, we had a beyond the call of duty come up. We had some yellow jackets that we had noticed in our family room this past Sunday (day before Labor Day). Upon further investigation, we noticed that the window inside our family room the yellow jackets were flying to had numerous and very active yellow jackets flying outside that window. When we went outside, we noticed that the yellow jackets were entering inside our house through a hole in our caulking and had set up a nest inside our family room wall. Not wanting us or our kids to get stung, I called Town and Country. I knew they might not be open until Tuesday, the day after Labor Day, which was the case. So I emailed them to get them sprayed after they reopened. To my surprise, I received an email back shortly afterwards on Sunday and so our situation didn't get worse, they came out that afternoon and sprayed the nest. This was beyond the call of duty excellent customer service. I can't thank you enough for taking care of our issue. I'm absolutely sure it would have gotten worse if another few days went by. I didn't want to spray the nest myself in concern that the yellow jackets would find another exit (into my house like a few of them found). I can't recommend this pest company enough and have been very pleased with their service! I don't hesitate to mention and recommend them to friends and family. If you're on the fence about which pest company to go with...look no further. This is one very happy customer. Thank you and keep up the great work!
      Google
    • Helpful and answered my questions well.
      Susan WalzPittsford, NY
    • Art was very knowledgeable and a people person. Thanks Art.
      Antoinette NelsonRochester, NY

    Contact Town & Country for a quote today!

    ⚡️Text us to chat, this is for all service areas! ⚡️
    585-426-5024

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