The guys were very polite and professional. They patiently listened to our ant “experience”, and since a spraying was needed, they had to wait for my wife to finish getting ready so we could leave for awhile. They were thorough in their search et al, and we haven’t seen another pest since (just a couple of dead ones in the area where we spotted them originally). We have ALWAYS had a great experience with this company and we always recommend them. Also, we have been customers for several decades and whenever we see a stray pest (every couple of years or so) they always come back FREE of charge without complaint or argument.