Tessa

Tessa
customer service, csa, csr, happy, friendly, helpful

Customer Service Advisor

As one of a group of 4 customers service advisors in the office, I really appreciate the supportive atmosphere we have here at Town & Country. Through my years of experience, I have always enjoyed the opportunity to learn about people in an effort to help find the best possible solution for them. I am grateful to be able to do this every day for a company that really cares!
My life is defined by my faith in Jesus Christ, and it is my desire to honor him in everything I do.
Outside of work, I enjoy spending time with my fiancé Daniel, and I am excited to be planning our wedding! I love to learn and take an interest in a great many things including hiking, camping, art and antiques. Another, great joy in my life are my beautiful nieces and nephews who keep me laughing and wondering at this big world we live in.
  • Jordan was informative and knowledgeable. I needed a permanent fix and that would involve a roofer but if that squirrel returns after the fix I'll be calling you.
    Daniel KolbRochester, NY
  • They came out the same day I called. We had a bee nest in our attic that caused mold on a bedroom ceiling. The bees had also gotten into the room. Town and Country took care of those bees quick! The exterminator they sent did a fantastic job!
    Google
  • The experience started well when I first made phone contact with Town & Country. The aide who answered the phone was very knowledgeable and was able to set up appointment convenient for me. The two technicians who arrived (on time) were knowledgeable and well trained. They took the time to explain exactly what they were going to do to deal with the insect infestation in my rental unit. The non-toxic, all natural treatment proved effective, and there has been no recurrence in the four and a half months as the work was done. I was well satisfied and will continue to use Town & Country for any future problems.
    Michael Grenier
  • I have a lot of confidence in your company and call you first when we have a pest problem.
    Joyce FarrokhRochester, NY
  • Their team is always easy to work with and technicians friendly and professional.
    Holden MillerRochester, NY
  • Great job. Answered all questions. Very professional.
    Gary NagyFairport, NY

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